HSS - Horse Show Management Software
HSS - Horse Show Management Software

Purchasing And Frequently Asked Questions

HSS Licence Choices

HSS is available in two licence types: unlimited shows per year or Single show.  The cost of either licence is based on the maximum number of entries in your shows.

Prices listed are effective as of: January 11, 2023

Unlimited shows per year licence:
The best choice for managers that run multiple shows.
Use HSS to run all your shows for the year, no matter how many shows you manage.
Pricing - Unlimited shows
Maximum entries per show Price (annual)
100 $465
200 $585
400 $700
800 $1,050
1500 $1,885
Over 1500 Call for quote

Per-show licence:
This is an appropriate choice if you only run one or two shows per year.
Pricing - Single show
Maximum entries per show Price (per show)
400 $400
750 $520
1500 $675
Over 1500 Call for quote
Purchasing an HSS licence:

You can purchase an HSS licence online at HorseShowsOnline.com:
Purchase HSS online at HorseShowsOnline.com 

Purchasing an HSS licences online is simple and secure using your HorseShowsOnline account.  A HorseShowsOnline account is absolutely free.

Please contact us directly via phone or email if you prefer to discuss your purchase with our sales team.

What's Included

  • FREE software updates.  
    HSS releases frequent updates to add new features and to update HSS to meet USEF, Equine Canada, and FEI requirements.
  • FREE Technical support.
    We are here and ready to help if you have questions or need help getting your system up and running.  Need help? Contact our team via email or telephone.
  • FREE show publishing to the web at HorseShowsOnline
    Publishing your show makes your show results, ring schedule and other show information available to exhibitors on the web.
    HorseShowsOnline is extremely popular amongst exhibitors and people interested in following your show.
    Publishing your show to HSO promotes your show to thousands of web visitors every day.
    You can publish as frequently as needed.  Free USEF and Equine Canada results publishing and verification features. Free - Online Add / Scratch - Accept class change requests online.
  • FREE - Multi-user and networking.
    Connect as many computers as needed at your show.  There is no additional cost for using multiple workstations at the show.
  • Online Entry - Accept entries to your show on the web.
    Let exhibitors enter your show online
    Collect stall and other entry fees immediately with online credit card processing.
    Online entries are easily imported into your show saving you an enormous amount of data entry time.
  • Process credit card payments - On the web and at the show.
    HSS provides integrated point of sale credit card payments at the show.
    Credit card payment can be accepted online when the user enters the show.  
    Use the same credit card when the user checks out of the show, with just a single click.
    HSS supports over 50 payment gateways ensuring you can receive credit card payments directly  to your bank, paypal or other payment processor.
  • Allow exhibitors to submit add / scratch class changes  on the web.
    With this feature exhibitors (owners, trainers, riders) can submit their class changes at HorseShowsOnline.com.  The class change requests are received in your HSS database for you to review and process.  A great feature for exhibitors and a real time-saver for the show secretary.
Online Entry (optional)

Online entry lets you easily and seamlessly accept online entries to your show.  Eliminate the time consuming drudgery of manually entering user names, addresses, class selections etc.  Automate the process with HSS's Online Entry system.

Simply publish your show to HorseShowsOnline.com with the online entry feature enabled and your show is ready to receive online entries and optionally collect credit card payments for stall and other fees. 

Exhibitors use a simple and efficient online entry wizard that collects information for each person, horse, classes entered, and fee quantities.

The entry form is automatically generated by HSS.  No need to waste time and money typesetting, printing or handling your entry forms. Settings are provided so that you can customize the online entry form's content to include the standard USEF agreement text or use your own.  Optionally include your company or show logo on the entry form if desired.  Other options are available to tailor the online entry experience to match your requirements.

Fees shown during online entry are configurable. 

Optionally allow users to select fee quantities during online entry. 

Examples: Allow editing of stall fees so the exhibitor can specify the number of extra stalls required,  Allow selection of camper site quantities,  Allow selection of dinner tickets etc.

Once an exhibitor completes an online entry, the entry form is automatically generated, filled,  and sent to your HSS database for processing. 

The people, horse, class selections, payments received and other necessary information is automatically entered into your show database - NO data entry required!  Just a few button clicks to review and accept the entry.

Per online entry fee: 

$1.55 per online entry you receive.

You only pay for online entries you receive.

Example: You have 230 entries in your show.  Of the 230 entries, you receive 10 online entries.  Total cost would be $15.50.

Credit Card Processing (optional)

This feature is entirely optional. You can of course continue to manually process credit cards externally to HSS and HorseShowsOnline at no cost.

The small cost of using integrated credit card processing and collecting credit card payments along with your online entries is much more efficient and will save you time. 

Consider the benefit of collecting stall and other entries fees well in advance of your show.  Improve your cash flow and ensure you have received payment prior to the show.

Credit card security.

HSS and HorseShowsOnline do NOT store protected credit card information. 

Credit card transactions are processed through a secure SSL connection to a PCI Level 1 facility that communicates directly with your payment processor (ie: bank, paypal, etc) gateway.

Annual E-commerce gateway fee.  
An E-commerce gateway is the secure connection configured for your account to directly deposit credit card payments into your bank account.  Most users only need a single E-commerce gateway.
$165 one time annual payment.

Per transaction fee (E-commerce or point of sale).  
This fee is charged when you process a payment using HSS's built in credit card processing feature or accept a credit card payment for an online entry:

$0.25 (25 cents) per transaction

Note that the usual fees charged by your bank / merchant account still apply - we have no control over what your bank / merchant account charges for credit card processing.

SMS Text Messaging (optional)
HSS and HorseShowsOnline provide integrated SMS text messaging support. 
This allows you to send text messages to exhibitors in your show directly from your HSS show management software.
HorseShowsOnline will also send text messages to inform exhibitors of important events, invoice notifications, and signature requests.

Important 10DLC registration information:
10DLC is a recent mandatory requirement that has been imposed by the primary SMS carriers in the USA that is intended to curtail text SPAM.
All applications / systems that send text messages are required to have a 10DLC regsitration for their "Brand" and "Campaign". 
Without a proper 10DLC registration any texts you send will get blocked / filtered by the carriers (IE: AT&T, T-Mobile and others).  In other words, your text messages will NOT be delivered.
This is an industry wide requirement and not specific to Twilio or any other text messaging provider.

Two Options for sending SMS text messages from your show:

Option 1: Use your own Twilio SMS account:
You can configure the system to use your own Twilio SMS account at no additional cost from HorseShowsOnline. 
However you will need to ensure you have succesfully registered your "Brand" (your company) AND you have to register your "Campaign" with the 10DLC registry.
This can be a technically challenging process, but does offer a lower cost for text messaging if you are able to implement the necessary policies, opt-in / opt-out and other 10DLC requirements.
You are responsible for acquiring and configuring a Twilio SMS account, Brand and Campaign, and 10DLC registration.  Expect the registration process to take 3-4 weeks assuming you meet all the requirements.
Option 1 - Costs:
All costs for SMS are billed to you by Twilio.  There is no cost by HorseShowsOnline.com or Timeslice Technlogies Corporation for a Twlio account / Twilio messaging. 
Contact Twilio.com for inquiries and assistance.

Option 2: Use HSO text messaging - The Easy SMS solution:
If you are unable or unwilling to setup your own Twilio SMS account you can use HSO as your text messaging platform. 
You require an SMS-STD subscription on the account you register your shows under.
You will be assigned a unique SMS phone number in the state/region of your preference.
SMS per message costs will be billed approximately one week after the completion of your show.
Option 2 - Costs:
Annual subscription: $150 (once per year)
Per SMS message sent/received: $0.05

What if I need help?

Support Link Technical support is FREE.

Horse show software is a mission critical part of your show.  You simply can't afford to rely on a software vendor that is not available when you need them, or want to charge you additional fees for assistance.

Technical support is here whenever you need help with setting up your show or to help resolve problems with your computer or network.  It's all included in your HSS licence at no additional cost.

We provide support via telephone, email, and direct remote assistance to your computer.  All you have to do is phone or email us and we will respond 7 days a week.

If you need assistance, use the phone or email information listed on our contact page.

What is an "Entry"?

When you enter a horse into the show and give the horse an entry number that is considered ONE entry.  The horse may be entered into as many classes as you want - it still counts as ONLY ONE entry. 

Only entries that are entered into one or more classes will count.  "Barn" accounts are NOT counted in the overall entry count for a show.
You CAN have billing only entries at no cost (Barn accounts).  IE:  Entries that do not compete in any classes do not use up your entry count.

What if I exceed my entry count?

If you have an annual "Unlimited shows per year" and have one large show you can purchase a single show upgrade to cover that show.  For example if you have a 400 maximum entries per show annual licence but have one big show with 900 entries a single show upgrade is available to extend your licence for the show.

Contact our sales and registrations team if you need a single show upgrade.

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